The Coastal Carolina Vacations Team

Rental Manager

Laura has been working in Property Management on the Outer Banks since 2009, soon after becoming a NC Broker in 2010. Laura says the best part of her job is creating and maintaining owner relationships. 

Growing up vacationing on the Outer Banks with her family, Laura made the permanent move to the Outer Banks from Alexandria, Virginia in 2002. She currently lives in Kill Devil Hills with her Husband and 2 children, who keep her busy. When she does have some spare time, she loves camping in the mountains, gardening, and enjoying the beach.

Phone: (252) 489-4703 | Email

Rental Manager

Hilary has the pleasure of assisting homeowners and guests alike throughout their experience with Coastal Carolina Vacations. With a background in property management since 2018 and as a licensed NC Broker, she brings both knowledge and genuine care to her role. 

Being an Outer Banks local since 2000, Hilary is grateful to raise her son with her husband in the same wonderful community. In her free time, she enjoys gardening, reading, and spending time outdoors with her family.

Phone: (252) 360-4232 | Email

Vacation Specialist

Phone: (252) 489-4700  | Email

Vacation Specialist

Phone: (252) 489-4700 | Email

Vacation Specialist

Phone: (252) 489-4700 | Email

Operations Manager

Austin holds the role of Operations Manager at Coastal Carolina Vacations. He has the responsibility of leading all activities across the Maintenance, Housekeeping, and Pool & Spas operations to ensure complete satisfaction on all ends.

Tackling a challenge is one of Austin’s many strengths. Being passionate about his job, you’ll find him consulting with employees while strategizing procedures. “Knowing I’m a part of someone’s memorable vacation, is one of the best feelings anyone can have”.

Austin was born and raised in rural Eastern North Carolina. Attending NC State University, he continued his studies in Agriculture. Working on a farm at a young age, he yearned to learn more about what he grew up doing. A few years later he’d find a career he loved and was passionate for, the hospitality industry, on the beautiful Outer Banks of North Carolina. Catch Austin outside of work either at the beach or doing small yard projects.

Assistant Operations Manager

MaKenna assists guests during their stay with any housekeeping, maintenance, or pool & spa needs, ensuring a seamless and enjoyable experience. Born and raised on the Outer Banks, she is a licensed NC Broker with a wealth of local knowledge to share with customers. MaKenna also works closely with property owners, helping them with renovations and project management to enhance their properties and provide the best possible vacation experience to their guests. 

Outside of work, she coaches women's travel volleyball and enjoys sharing her passion for sports with the younger generation. Growing up with family in the Vacation Rental Industry on the OBX, MaKenna has a deep appreciation for those who choose to vacation here and is passionate about sharing her love for the area with guests and owners alike.

Phone: (252) 489-4700 | Email

Operations Specialist

Haylee is dedicated to supporting guests throughout their stay, taking care of housekeeping, maintenance, and any pool & spa needs. Born and raised on the Outer Banks, Haylee brings a deep understanding and love for the area to her role as an Operations Specialist. 

With five years of experience in the hospitality industry, she is passionate about providing exceptional service and ensuring every guest’s stay is comfortable and memorable. 

When she is outside of the office, Haylee enjoys spending time on the beach, attending live concerts, and traveling to see new places. Her local knowledge and dedication to guest satisfaction help create unforgettable stays filled with comfort, fun, and true outer banks charm.

Operations Specialist

Born and raised on the Outer Banks, Kaylee has called this vacation paradise home her entire life. She is a graduate of East Carolina University, earning a degree in Communications with a minor certificate in Entrepreneurship. Over the past five years, Kaylee has built strong customer service skills through her work in the hospitality industry as a server in local restaurants. She prides herself with bringing warmth, attentiveness, and energy to every interaction. 

When she’s not helping homeowners and vacationers, Kaylee can be found soaking up the OBX’s natural beauty at the beach, exploring travel destinations, playing pickleball, or staying active at the gym. 

Marketing Web and Channel Specialist

Alyssa handles the data management and administrative support to ensure the website and channel distribution runs smoothly.

After being born and raised in the Northwest suburbs of Chicago, Alyssa moved to the Outer Banks in 2010 and began her career in the vacation rental industry in 2016. In 2019, she obtained her NC Brokers license and has assisted owners and guests with managing homes and vacations for almost a decade.

Alyssa enjoys sharing her love for the OBX with anyone she meets and is so grateful to call the beach “home.” When out of the office, you will find her at the beach with a good book in hand, enjoying the Outer Banks to the fullest!

Marketing | Revenue Manager

Ann has more than 20 years of experience working in marketing and revenue management for vacation rentals on the Outer Banks. She proudly holds a NC Brokers license.

A resident of Kill Devil Hills since 1998, Ann previously lived in New Jersey, Pittsburgh and Boston. She was lured to the Outer Banks by the adventure of hang gliding, the welcoming community and the serenity of the beaches. There is nothing more professionally satisfying to her than sharing the Outer Banks experience and the superior hospitality provided by Coastal Carolina Vacations with families seeking to create memorable moments and vacation traditions with loved ones.

In her free time, Ann enjoys traveling with her husband, two school-aged kids and two exuberant dogs.

Phone: (252) 283-8544 | Email

Accounting / Payroll Processing

Candy has had the pleasure of spending 43 years as an Outer Banks resident. She recently relocated and works remotely from the Eastern Shore of Maryland. 

With over 10 years of Real Estate and Property Management experience she is entrusted with handling the behind the scenes duties of processing owner funds, reviewing work orders, and payroll for the team. In her free time, Candy enjoys road trips, concerts, reading, yoga, and hanging with her dogs & chickens.

Phone: (252) 489-4700 Ext. 406 | Email

Owner / COO

Natalia holds a degree in Finance and International Trade and brings more than 15 years of experience in the vacation rental industry to her role at Coastal Carolina Vacations. She leads the operational and infrastructure areas of the company, guiding teams and systems with precision and heart. 

Natalia works closely with industry partners and software vendors to tailor technology that enhances efficiency and creates seamless, user-friendly experiences for guests, owners, and staff. 

Born and raised in Bogotá, Colombia, she now calls the Outer Banks home—where she enjoys traveling, bowling, and hunting for sea glass along the shoreline.

Phone: (252) 489-4675 | Email

Maggie was born and raised on the Outer Banks alongside many generations before her on both parent's sides. She is a licensed NC Real Estate Broker who has been in the vacation rental business since 1998. 

Passionate about her home, Maggie loves sharing the Outer Banks with both property owners and visitors alike. Seeing others bask in all that the Outer Banks has to offer makes her appreciate her home that much more. Her family is her life and she enjoys spending time with them and watching her daughters grow. In her spare time, Maggie loves completing small renovation projects around the house...although her husband isn't usually quite as enthused.

Phone: (252) 489-2004 | Email