Service Dogs and Assistance Animals

DOGS LOVE THE OUTER BANKS BEACHES, AND WE LOVE DOGS!

Many of the homes we rent are Dog Friendly, which means two well-behaved dogs are welcome at these homes. We indication in the house details whether the home is dog friendly. If you are planning to bring your dog with you on vacation, add Dog Friendly to the filter options in your search. 

We do charge a pet fee of $25 per night per dog, to help cover the cost of the additional cleaning required. 

But, what if your dog is more than a companion? We are often asked if we allow service animals in our non-dog friendly homes. We have detailed information below to help better explain these policies.

service animals in vacation rental homes

A Service Animal is not considered a pet. They are trained specifically to work and assist their handlers. Service Animals do not incur pet fees and we are always willing to make accommodations for them. Service Animals are welcome in both pet-friendly and non-pet homes in accordance with ADA regulations and Fair Housing Laws.  


Service animals are not pets

A Service Animal is trained to work and assist their human for a special purpose. Not all certifications are Service Animal certifications. There are websites that will provide false "certifications" to those willing to pay for such documentation. Please know that currently there is not any type of legally recognized organization for registering Service Dogs or Assistance Animals. 

We love and respect Service and Assistance Animals and have a zero tolerance policy for anyone trying to falsely claim their pets are Service Animals. We understand that people can be mislead by information on the internet that try to sell "Service Animal Certifications" but we only make exceptions to our pet policy for legitimately trained Service Animals and properly documented Assistance Animals. Please do not misrepresent a pet as a Service Animal if it is not.


What sort of tasks are a service animal responsible for

ADA regulations state that the tasks a Service Animal performs are directly related to the handler's disability and mention the below examples.

  • assisting persons who are blind or have low vision to navigate or other tasks
  • alerting persons who are deaf or hard of hearing to the presence of people or sounds
  • assisting an individual having a seizure
  • pulling a wheelchair
  • alerting a person to the presence of allergen
  • retrieving items such as medicine or the telephone
  • providing physical support and assistance with balance or stability to a mobility-impaired person
  • preventing or interrupting impulsive or destructive behaviors in persons with psychiatric or neurological disabilities


plan ahead with proper documentation and information

When bringing a Service Animal to a vacation rental home please follow the below guidance.

  • We request that your Service Animals be documented at the time of booking when possible and prior to the check-in date.
  • You will need to be prepared to answer the following questions.
    • For Service Dogs:
      • Do you or a person in your party need this animal to accompany him/her due to a disability?
      • What work or tasks has the animal been trained to perform that relate to the disability?
    • For Assistance Animals:
      • Documentation from a licensed practitioner may be required providing evidence that the animal is medically necessary.


Let's talk policies

Coastal Carolina Vacations is a licensed Real Estate firm in North Carolina that has a duty to our clients to ensure they are paid for the use of their properties and to protect their properties. 

By signing the rental agreement, the tenant acknowledges any pets accompanying them have no dangerous genes, are a non dangerous breed, nor have they shown aggression to humans or other pets historically. Tenant also acknowledges they are solely responsible for any acts of aggression or harm to other pets, people, etc. and Agent and Landlord are not responsible for any acts that may occur during dates of occupancy.